Privacy Policy

Effective Date: 8-10-2026

Welcome to Comfort Lab Heating & Cooling. This Privacy Policy explains how Comfort Lab Heating & Cooling ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website at https://comfortlabhvac.com/ or use our services.

Information We Collect

We collect information that you voluntarily provide to us when you contact us, request a quote, or schedule a service. This may include:

  • Your name, email address, and phone number.

  • Your physical address, particularly to confirm if you are within our 15-mile radius from Madison’s capital.

  • Details about your HVAC system, comfort preferences, and home performance issues.

We may also automatically collect standard technical data when you visit our website, such as your IP address, browser type, and interaction with our pages through the use of cookies.

How We Use Your Information

We use the information we collect to:

  • Provide, schedule, and perform our heating, air conditioning, and indoor air quality services.

  • Communicate with you regarding appointments, estimates, and invoices.

  • Evaluate your home to provide honest recommendations and customized solutions.

  • Improve our website and customer service experience.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third-party service providers (such as payment processors, scheduling software, or email providers) solely for the purpose of operating our business and providing you with our services.

Security of Your Information

We take the security of your personal data seriously and implement reasonable technical and organizational measures to protect it against unauthorized access, loss, or alteration.

Your Rights

You have the right to request access to the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us using the information below.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: